This page sets out how emire88 collects, uses, and protects the personal data you provide when you open an account, use your wallet, or contact our support team. Availability of our services depends on local law and is accessible only in eligible regions.
Account data handled directly by emire88
OVO & LinkAja wallet data protected
You control your own data records
Contact support to raise a privacy question
DETAIL KEBIJAKAN DATA
What Data emire88 Collects and Why
When you register an account with us, we collect the details you enter directly: your name, contact information, and the payment method you connect — which may include OVO or LinkAja. We use this information to verify your account, process wallet transactions, and respond to any support request you raise. We also collect session data automatically, such as the device type, browser version, and pages you open during a visit. This data helps us keep the account experience consistent whether you are on a mobile screen or a wider display. We do not sell your personal data to third parties for their own marketing use. Where we share data with service partners — for example, to process a payment through OVO or LinkAja — we share only what is necessary for that specific task, and those partners are required to handle it under equivalent data-protection standards. You can review the data we hold by contacting our support team directly. Retention periods follow the requirements that apply in eligible regions under local law. Any data connected to a closed account is retained only as long as required by applicable legal obligations, after which it is deleted or anonymised. Our policy is updated when our practices change; the current version is always available on this page.
OVO Wallet Data
When you link OVO as your deposit method, we collect only the reference data needed to complete that transaction. We do not store your full OVO credentials on our servers.
LinkAja Transaction Records
LinkAja payment references are logged against your account for transaction history purposes. You can view these records in your account wallet section after login.
Account Session Logs
We record login timestamps, device type, and session activity to help us detect unusual access patterns and keep your account secure.
Support Communication Data
Messages you send to our support team are stored so we can follow up accurately. These records are accessible to you on request and are not shared beyond the support function.
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Where This Policy Applies and What It Covers
This privacy policy applies specifically to data collected through the emire88 platform — your account registration, wallet activity, game session records, and support interactions. It does not extend to third-party websites you reach by following links away from our pages, and it does not govern how payment processors like OVO or LinkAja manage data within their own systems. We are responsible for the data we hold; external providers are governed by their own published policies. Where a section of the platform is unavailable in your region under local law, the data practices described here still apply to any data you have already provided.
Account Access Data
Covers registration details, login records, and verification data you submit through your emire88 account page. You can request a copy of this data through our support channel at any time.
Wallet Transactions
Covers transaction references linked to payment methods you connect, including OVO and LinkAja. We record these for account history but do not process the underlying wallet credentials ourselves.
Site Content Interactions
Covers pages you visit, game sessions you open, and navigation paths within the emire88 platform. This data is used for platform performance and is not tied to external advertising systems.
Third-Party Services
Falls outside this policy. Payment providers, game studios, and linked external services operate under their own data policies. We encourage you to read those separately before connecting a third-party service.
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Practical Actions You Can Take Under This Policy
Your account data belongs to you, and this policy sets out clear paths for acting on it. You can request a summary of the personal data we hold against your account by contacting our support team — include your registered contact detail so we can match your request accurately. If any detail is incorrect — such as a contact number or the payment method shown in your wallet — you can update it directly from the account settings page shown after login, or ask support to correct it if the field is not editable from your side. If you want to ask a specific question about how we use your data, or if you believe your data has been handled in a way that does not match this policy, raise it through our support channel. We aim to acknowledge every privacy-related request and will follow the process shown in this policy to resolve it. Where local law in eligible regions gives you additional rights around data access or deletion, those rights apply in full.
Review Your Records
Contact support with your registered account detail to request a copy of the personal data we hold. We will confirm receipt and follow the process outlined in this policy.
Correct Account Details
Log in and open account settings to update editable fields. For fields locked after verification, raise a correction request with our support team and we will process it.
Raise a Privacy Question
Use the support contact path on this page to ask any question about how your data is handled. We do not require a formal form — a clear message with your account detail is enough.
Request Data Removal
Where local law permits, you may request deletion of personal data we hold beyond what is required by legal obligations. Contact support and we will confirm what can be removed and when.
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How to Reach Us About This Policy
If you have a question that is not answered here, or if you want to act on a data right described in this policy, our support team handles privacy questions directly. Use any of the contact paths below and include your registered account detail so we can locate your records quickly. We keep your support messages private and do not share them beyond the team handling your request.
Live Chat Support
Open the live chat widget on the emire88 platform to raise a privacy question in real time. State your registered contact detail and describe your request clearly.
Email Contact
Send a written privacy request to our support email address shown in the account help section after login. Include your account name and the specific data matter you are raising.
Account Help Section
Log in to your emire88 account and open the Help section to find the current support contact options. This section also shows the status of any open request you have submitted.
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How emire88 Manages Data Security and Retention
We apply access controls so that your account data is visible only to the team members and systems that need it to perform a specific function. Cookies we place on your device are used for session continuity and platform performance; they are not used to build advertising profiles outside the emire88 platform. When you close your account, we retain only the data required by applicable legal obligations in eligible regions, and the rest is deleted or anonymised according to the schedule that applies under local law. If this policy changes in a way that affects how we use your data, we will update this page and note the change at the top of the document.
Cookie Use
We use session cookies to keep you logged in and to remember preferences within your account. You can manage cookie settings through your browser; blocking session cookies may affect how the account page loads.
Account Security
Access to your stored data inside the platform requires your account credentials. We do not expose personal data fields through public-facing pages or unprotected endpoints.
Data Retention
Active account data is retained while your account is open and for as long as required by legal obligations after closure. Data no longer needed under those obligations is deleted or anonymised.
Policy Change Notice
When we update this policy, the revised version is published on this page with the date of change noted. Continuing to use your account after an update means you have had the opportunity to review the new version.
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Privacy Policy Questions You May Have
These are the questions we receive most often about how your data is handled on the emire88 platform. If yours is not listed here, contact support with your account detail and we will answer it directly.
What personal data does emire88 collect when I open an account?
We collect the registration details you enter — name, contact information, and the payment method you connect such as OVO or LinkAja. We also collect session data like device type and login timestamps to keep your account secure and functioning correctly.
Does emire88 share my data with third parties?
We share data only where necessary — for example, passing a payment reference to OVO or LinkAja to process a transaction. We do not sell your data for external marketing. Any partner who receives your data is required to protect it under equivalent standards.
How can I see what data emire88 holds about me?
Contact our support team with your registered account detail and request a data summary. We will confirm receipt of your request and follow the process described in this policy to provide the information. You can also update some details directly in account settings after login.
Can I ask emire88 to correct or delete my personal data?
Yes. Log in to your account settings to update editable fields. For locked fields or deletion requests, contact support and describe what you need. Where local law in your eligible region permits deletion, we will confirm what can be removed and the timeline for doing so.
How does emire88 use cookies on my device?
We use session cookies to keep you logged in and to maintain your preferences within the platform. These cookies are not used to build advertising profiles outside our platform. You can manage cookie settings in your browser, though blocking session cookies may affect how the account page loads.
How long does emire88 keep my data after I close my account?
We retain only the data required by applicable legal obligations in eligible regions after account closure. Data that is no longer needed under those obligations is deleted or anonymised. The specific retention period depends on the legal requirements that apply under local law where you access our services.